Shipping
Shipping is free on all orders over $100 USD (shipping costs excluded).
For Japan & Korea customers, please fill your name and shipping address in English. For Mainland China and Taiwan customers, please fill your name and shipping address in Chinese.
CROOK9 USES DHL, UPS, USPS, FEDEX SERVICES FOR SPEEDY AND ACCURATE DELIVERY
- Shipping Method : Parcel Service
- Shipping Area : A Region.
- Shipping Rate : $9 Worldwide ($15 Canada)
- Delivery Time : 5 - 10 days
- Shipping Information : Please take into consideration that some products may take additional time for delivery and processing.
Important: Your order is shipped once your payment has been cleared.
When filling out your shipping address please be sure to fill in the correct phone number. For overseas orders, please be aware that there may be delays as orders need to go through customs clearance, because of this, orders may take up to two weeks for delivery.
Customs and Duties
The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to the origin warehouse and will not be reshipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
Order → Payment confirmation → Our order → Overseas shipment → Domestic shipment → Arrival
TRACKING YOUR ORDER
Once you've been given a tracking number via email, you can track your order at, https://www.17track.net/ or http://track.4px.com/
For orders that have reached the USA, https://www.usps.com/
Email support@crook9.com if you haven't received your tracking number.
