FAQs
SEATTLE, WA.
PAYMENT OPTIONS
- Credit Card
- Visa
- MasterCard
- American Express
- Discover
- PayPal
CONTACT INFO
support@crook9.com
Allow up to 24 hours for your reply.
Closed on weekends and holidays.
INTERNATIONAL CUSTOMERS
For Japan & Korea customers, please fill your name and shipping address in English. For Mainland China and Taiwan customers, please fill your name and shipping address in Chinese. For overseas payments, if your card gets declined using debit/credit, please checkout using Paypal.
SHIPPING
- Shipping Method : Parcel Service
- Shipping Area : A Region.
- Shipping Rate : $9 Worldwide ($15 Canada)
- Delivery Time : 5 - 10 days
- Shipping Information : Please take into consideration that some products may take additional time for delivery and processing.
CUSTOMS AND DUTIES
The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do no have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to the origin warehouse and will not be reshipped.
TRACKING YOUR ORDER
Once you've been given a tracking number via email, you can track your order at, https://www.17track.net/ or http://track.4px.com/
For orders that have reached the USA, https://www.usps.com/
Order → Payment confirmation → Our order → Overseas shipment → Domestic shipment → Arrival
OFFICIAL SOCIAL MEDIAS
